Updated September 1, 2020
Hello everyone. This is Matt Winberry, president of FTW Events, writing this.
tl;dr: We are postponing the event. Yes, refunds will be available. Please read this IN ITS ENTIRETY for details on how.
----
Postponed. Again. *sigh*
Your health and safety are our top priority, so we will continue rolling our event forward until it is safe to hold it. This will require King County in Washington State to be in “Phase 4” of COVID-19 re-opening.
What this means: We will be rolling all prizes and tickets to the spring ECCC weekend event on Friday, March 5th, 2021. Our new tickets will have a higher price point ($79 for GA instead of $59). Your ticket to this event will be good for the fall event at the price you already paid. So, if you know you're coming no matter what, you have no action required, and you get in for a $20 discount!
FOR THOSE WHO WANT A REFUND:
Your refund request MUST be submitted by Tuesday, September 15. Any tickets for which a refund has not been requested after this date will automatically be rolled to the fall event. NO EXCEPTIONS! I am floating the funds for refunds out of my personal bank account, so I need to be able to accurately plan. Refunds will be issued on Saturday, September 19.
TO REQUEST YOUR REFUND, Please send an email to matt@ftwevents.com with the following:
SUBJECT: Refund
In the body: Please indicate the NAMES on the tickets and the EMAIL ADDRESS you used to buy them with on shindigg.com. It's vital that you get both of these things accurate. If you have it, you can also substitute your Shindigg confirmation code in place of the email address.
Thank you all for your patience and understanding on this matter. This wasn't an easy decision... wait, yes it was. Your safety is our priority.
-Matt